What happens when a roofer is on a roof and the phone rings?

We can be your full-time receptionist, or we answer when a leak or storm call comes in. That covers an active leak, hail or storm damage, and an inspection. We log the request and draft email or text follow-ups you approve. Roofing is an example, along with HVAC and plumbing. The same service is open to any shop.

Will it book jobs or quote prices without me?

After you approve the phone playbook, calendar booking can run on that playbook. Prices and other shop commits still need your OK.

Is Follow-Up Rescue veteran owned?

Yes. Follow-Up Rescue by Roxi Builds is veteran owned and operated.

Missed-Call Answering for Roofing Shops

We can be your full-time receptionist, or we answer when a leak or storm call comes in.

Roofing is an example, along with HVAC and plumbing. The same service is open to any shop. Active leaks, hail or storm damage, and inspection calls do not wait. We can be your full-time receptionist, or we answer when the crew is on a roof. You pick. We log the request and draft follow-ups you approve. First month free with a 12-month subscription. Written quote after discovery.

Playbook you approve Email or text · stop on reply Veteran owned and operated

Active leaks, hail damage, and inspections still ring the phone

A roofing crew lives on active leaks, hail or storm damage, and inspection calls. That is one example. When the crew is on a roof or the shop is closed, that ring is a lead that shouldn’t vanish. The same thing happens at any other service shop, and we cover those calls too.

Active leak — the crew is on a roof, and another leak call comes in.

Hail or storm damage — a storm hits, and the phone rings before the crew can get down.

Inspection — a homeowner wants the roof looked at, and nobody is free to answer.

Full-time option — we can be your full-time receptionist, or we can answer only when nobody picks up. You pick.

Answer, log, follow up — on tools you already run

We can be your full-time receptionist, or we answer when you can’t. We capture the lead, we draft email or text follow-ups you approve, and we can chase open quotes. Roofing is an example. The same service is open to any shop. We do not replace your phone system.

Existing number & tools

Callers keep your shop number. We sit on top of what you already run — including Jobber or Housecall Pro when compatible.

Owner-approved playbook

You approve the phone playbook and first follow-up wording once. After that, calendar booking can run. Prices and other shop commits still need your OK. How owner approval works.

The words your shop uses

On a roofing call we can note an active leak, hail or storm damage, or an inspection, and we can note how urgent it is. We do not promise a job or a price you didn’t approve. If your shop is another trade, we use that trade’s words.

Email or text follow-ups

We can follow up by email or text, based on what you approve and what the customer agrees to. Follow-ups stop on reply, opt-out, handover, or when the lead is handled. Open quotes use the same rhythm — open-quote follow-up.

Quick answers for service-shop owners

Only for roofers? No. Roofing is an example, along with HVAC and plumbing. The same service is open to any shop.

Full-time or mid-job? We can be your full-time receptionist, or we answer when a leak or storm call comes in. You pick.

Booking & prices? Calendar booking can run after you approve the playbook; prices still need your OK.

Email or text? Yes. Follow-ups can go by email or text, based on what you approve and required consent. They stop on reply, opt-out, handover, or when handled.

CRM? Compatibility-checked feed when Jobber / Housecall Pro allow it — we don’t replace them.

Who runs this? Veteran owned and operated — Roxi Builds.

First month free with a 12-month subscription

Written quote after discovery — no payment on this page. Calendar booking can run after you approve the playbook. Prefer a short video first? Watch the walkthrough. See also owner-approved playbook.