Is open-quote follow-up a separate product?

No. Open-quote chase is in the same Follow-Up Rescue package as missed-call and after-hours answering — a fixed 3-touch email rhythm until reply, opt-out, or handover.

Do I approve the quote follow-up emails?

Yes. You approve the wording at setup. Those touches then run on that wording until reply, opt-out, or handover. Prices and other shop commits still need your OK.

Do you text customers about open quotes?

No. Follow-ups are email-first. We do not send SMS as part of the standard package.

What does the owner get each week?

A simple weekly wrap-up: what came in, what was chased, and what still needs a human.

Open-Quote Follow-Up for Service Shops

Open quotes shouldn’t go cold after the call ends

Same package as missed-call rescue: a fixed 3-touch email rhythm on open quotes until reply, opt-out, or handover. You approve wording at setup. Weekly wrap-up for the owner. Veteran owned and operated.

Playbook you approve Email-first · no SMS Veteran owned and operated

Answering the phone isn’t enough if the quote goes cold

Most AI receptionists stop when the call ends. Follow-Up Rescue includes open-quote chase in the same package as missed-call rescue — so estimates don’t sit until someone remembers.

Answer-only tools take a message and stop.

CRM nurture alone doesn’t pick up mid-job or after-hours calls.

FUR combines both — answer when you can’t, plus a fixed email rhythm on open quotes.

Fixed 3-touch email rhythm you approve once

Approve wording at setup

You approve the follow-up and quote wording once before anything sends.

Three touches

Open quotes get a fixed 3-touch email rhythm — not an endless drip.

Stops when it should

Follow-ups stop on reply, opt-out, handover, or when the lead is handled.

Weekly wrap-up

Owner gets a simple wrap-up: what came in, what was chased, what still needs a human.

Same locks as the rest of the package

Owner-approved playbook — approve once; calendar booking can run after that; prices still need your OK.

Email-first — no SMS from us in the standard package.

Tools you already run — including Jobber & Housecall Pro when compatible.

Written quote after discovery — first month free with a 12-month subscription. No payment on this page.

First month free with a 12-month subscription

Written quote after discovery — no payment on this page. Calendar booking can run after you approve the playbook; prices and other shop commits still need your OK. Prefer a short video first? Watch the walkthrough. See also owner-approved playbook.