1
Your existing number
Callers still dial the shop’s number. Forward when nobody picks up — no new public number to teach customers.
How the phone part of Follow-Up Rescue works — your existing number, a playbook you approve once. After you approve the playbook, calendar booking can run; prices and other shop commits still need your OK. No SMS from us.
We learn how your shop actually talks — then you approve the playbook and first follow-up wording before any live calls. After you approve the playbook, calendar booking can run; prices and other shop commits still need your OK.
Built for after-hours and no-answer first. Available around the clock when you want that coverage.
Callers still dial the shop’s number. Forward when nobody picks up — no new public number to teach customers.
The answer uses your approved services, area, hours, tone, and never-say rules — not a generic script.
Name, number, address, problem, and best time to reach them — so the next human isn’t starting from zero.
A short summary (and recording note when available) lands with the lead so you can decide what to do next.
This is the trust wedge vs “books everything on first ring” AI. You approve the phone playbook and first follow-up wording once — then answering follows it.
Services, area, hours, tone, and never-say rules — plus first follow-up wording — locked with your OK before live calls.
After you approve the playbook, calendar booking can run on that playbook. Routine email follow-ups can run on approved wording.
Prices and other shop commits still need the owner’s OK. Answering helps; it doesn’t give away the shop.
Pause answering when you need to. Failures and handoffs stay visible to the owner — nothing hides in the dark.
Answering helps; it doesn’t take the shop away from you. Full detail above in Owner-approved playbook.
The lead should land where you already work — and follow-ups should know when to stop. Curious what missed calls may be costing you? Try the missed-call cost calculator.
When your CRM allows it (Jobber, Housecall Pro, and the like), we feed requests into your tools carefully. We confirm compatibility before quoting and during testing. Jobber & Housecall Pro page.
Email confirmation, then up to two follow-ups. Follow-ups stop on reply, opt-out, handover, or when the lead is handled.
See what’s running. Pause anytime. When something breaks, it stays visible — so nothing hides in the dark.
Fixed setup plus first month of monitoring free when you start a year subscription, then monthly monitoring for the term. One shop, one number — full-time or after hours / mid-job / missed calls, chosen with you. Playbook and wording with you, request log, email follow-ups, no SMS. Written quote after discovery — no payment on this page.